Overseeing 800 party goods stores, 400 pop-up Halloween stores and manufacturing over 70% of its own products, Party City manages a complex print and distribution network. The printing processes employed by Party City prior to 2009 adequately met the company’s needs, but an existing InnerWorkings’ client recommended that management try a different approach.
InnerWorkings’ onsite staff invested the time and energy to understand Party City’s timetables, branding and style guidelines. Leveraging this knowledge and InnerWorkings’ technology, which automated every step of Party City’s quoting, ordering, production, delivery and invoicing process, solutions were customized that resulted in a broadly more efficient allocation of spend. InnerWorkings provided Party City with savings of more than $1 million in the first year of the relationship; and as a result of this success, received an expanded scope of responsibility, and generated an additional $1 million in cost savings in the second year of the partnership.
“I believe today in business, a client/vendor relationship can either be: we talk about the nickels and dimes that we’re going to save or we talk about a partnership. With InnerWorkings, we have a win/win partnership.” said Gerry Rittenberg, Chief Executive Officer of Party City.